Antony Wellington - Computer and Telephone Setup Swift House, Moor Park House Way, Farnham, GU10 1FH 01252 279 211 07875 577584 Email: ant@rebusconstruction.co.uk Basic premis Ultrafast Broadband from Cloudscape [£43.80] and Digital Voice Srvice from Voipfone [£8.40] Current monthly commitment £53.40 on 12 month contracts lasting to July 2023 Call deposit remaining on 15 July 2022 is £0 Cloudscape Connect - 0116 274 7360 - Ultra-Fast Broadband Service - 220/30Gbps Router: ZYXEL VNG8623-TSOB V5.50 (ABPM.5)C0 LAN Address: 192.168.1.1 WAN Address: https://92.62.0.130 :8443 Router Userid: admin Router Password: Route6542022* Broadband Username: VFP1840295@cloudscape.uk Broadband Password: gu101fh Broadband: GTE8439 FTTP 220/30 £43.80 lnc VAT pm Voice: None Router Purchased: £75.00 inc VAT on 22 JUN 2022 - One off payment WiFi operating at 2.4GHz from the router SSID: Zyxel_F211 Password: X4AFNCPAMJ WiFi operating at 5GHz from the router Switched Off Account URL: https://www.cloudscapeconnect.com/myaccount/ Account Number: 000009365 Username: AntWellington9365 Password: Tangle628Grape FTTP voucher number GVMZ4WVN Order number CFP51349-CNS407461 Gate Code: 8779 ----------------------------------------------------------- Voipfone - 150 or 020 7043 5555 - Digital Voice Service [VoIP] - Account opened 14 JULY 2022 A rough and ready guide to configuring VoIP in the router can be found here: https://www.youtube.com/watch?v=nhK9voUFGt8 Registered email address: ant@rebusconstruction.co.uk Account Number: 30224043 Password: 040769 Free Telephone Number: 056 0364 7412 Landline Number: 01252 279 211 £3.60 pm Extensions: 30224043*200 092762 Antony Wellimgtom £1.20 pm 30224043*201 614010 Swift House £1.20 pm 30224043*202 078513 David Bradley £1.20 pm Number of Groups 1 £1.20 pm Total: £8.40 pm [Equivalent to line rental] Rental free until 14th AUG 2022 Call Deposit: None Made to date Call rates to 01/02/03 numbers 1.2ppm - No setup fee SIP URL: sip.voipfone.net RTP Codec: pcma,gsm,telephone-event * The group setup enables extensions 200 and 201 to ring when 01252 279 211 is dialled Access to voicemails from any of your extensions: 1573 - Respond with 1# ------------------------------------------------------------------ Ongoing issues - 19th July 2022 OGEA79101442 Anthony Wellington admin@cloudscapeconnect.co.uk 07875577584 01480222944 Caravan, Moor Park House Way, Surrey, Farnham, GU10 1FE This order was routed to the wrong CBT and also has an incorrect address. We have had the correct address updated of Swift House to the correct NAD and CBT along with the ONT ref that was fitted. NAD- A15104945923 (Swift House) associated to CBT ID – CBZDJGPO. Cloudscape placed a new order on 19JUL22 Advised on 20th July 2022 Service is due to Go Live on: Thursday, 21st July 2022 Engineer Visit required: No The service did not go live on this day Advise om 21st July 2022 This is showing on the provisioning portal: Status code 9020 Status message Supplier Delay: KCI-3 (Order Completed) Delayed in Processing. Status date/time 22/07/2022 Status type Warning It means OpenReach have not triggered the Order Complete flag. Service went live on 25th July 2022 ----------------------------------------------------------------- Billing for analogue telephone landline 01252 728451 Service installed and went live on the 19APR2022 and ceased on 14JUL2022 The landline cable route into the property had to be removed as it was not possible to share the small diameter tubing (installed by the builder) with the fibre optic cabling. The loss of this service, at the time, was not considered to be an issue as it was assumed that the fibre service would be up and running over which VoIP would be used, on the same day. The cabling for the landline service now terminates on the outside of the building. To re-instate would require a new hole into the building and a master socket fitted. ----------------------------------------------------------------- Penultmate manhole had a label a label attached dated 23JUL21 reading "Defect A1024 Notice of no frame. Serial number 14369882. This repair work has never been carried out. Site trench supplies were supplied by Openreach. Self installed from a newly created chamber to the outside of the home. 54mm grey ducting with a gentle 90-degree bend installed complete with blue draw rope. ----------------------------------------------------------------- C:\Users\David\Desktop\installation docs\antony.txt Revision date: 25th July 2022