Jim Rice - Computer and Telephone Setup - 13 July 2022 1 Moor Park House, Moor Park House Way, GU10 1FH 01252 261795 07594 340509 Email: jimcrice@icloud.com Basic premis Ultrafast Broadband from Cloudscape [£43.80] and Digital Voice Srvice from Voipfone [£9.60] Current monthly commitment £53.40 on 12 month contracts lasting to May 2023 Call deposit remaining on 13 July 2022 is £12.45 Cloudscape Connect - 0116 274 7360 - Ultra-Fast Broadband Service - 220/30Gbps Router: ZYXEL VNG8623-TSOB V5.50 (ABPM.5)C0 LAN Address: 192.168.1.1 Router Userid: admin Router Password: Route6542022* Broadband Username: VFP1779977@cloudscape.uk Broadband Password: gu101fh Broadband: GTE8439 FTTP 220/30 £43.80 lnc VAT pm Voice: None Router Purchased: £42.00 inc VAT on 25th February 2022 - One off payment WAN Address: 92.62.0.98 WiFi operating at 2.4GHz from the router SSID: Zyxel_8881 Password: R3Y4QRYURQ WiFi operating at 5GHz from the router Switched Off Wifi operating from the AP SSID: jim Password: Long47Worth - nut sure if this is correct My Account URL: https://www.cloudscapeconnect.com/myaccount/ Account Number: 000009472 Username: JRice9472 Password: Yellow239Orchid ---------------- Voipfone - 150 or 020 7043 5555 - Digital Voice Service [VoIP] - Account opened 8 MAY 2022 A rough and ready guide to configuring VoIP in the router can be found here: https://www.youtube.com/watch?v=nhK9voUFGt8 Registered email address: jimcrice@icloud.com Account Number: 30223527 Password: 623834 Free Telephone Number: 05603 646 619 623834 Monitor Landline Route612* paddyfield p********d Landline Number: 01252 261 795 £3 + VAT pm Extensions: 30223527*200 979927 Wireless Phones £1 + VAT pm 30223527*201 756084 Jim's Mobile £1 + VAT pm 30223527*202 007909 Helen's Mobile £1 + VAT pm 30223527*203 169589 Monitor £1 + VAT pm Number of Groups *: 1 £1 + VAT pm Total: £8 + VAT = £9.60 pm [Equivalent to line rental] Rental free until 7th June 2022 Call Deposit: Paid £10 on 10 MAY 2022 by BACS - Topped up when £2 reached Call rates to 01/02/03 numbers 1.2ppm - No setup fee SIP URL: sip.voipfone.net RTP Codec: pcma,gsm,telephone-event * The group setup enables all extensions to ring when 01252 261 795 is dialled Access to voicemails from any of your extensions: 1573 - Respond with 1# Porting fee: Paid £24. The porting fee triggers ceasation of BTs FTTC broadband service DD in favour of BT should be cancelled ---------------- Historical Information - BT Account Until the 19 MAY 2022 the existing landline and broadband service will still be available from the Master Socket. After the 19 MAY 2022 the exchange line number 01252 261 795 moves into the Voipfone stable with the broadband service dieing on the vine. Early termintion charges were calculated to be £0.66. URL to login to My BT: https://home.bt.com/login/loginform?TYPE=33554433&REALMOID=06-f1aca0f0-9277-1028-a2aa-843bdb4e0000&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=$SM$LCJV6nGE7xjvyyelj9pNQPY6ERWe4y64cnnqiikoWaxEpasmW5Qx98mSHtV9Sh5OoPPXsGAJYN8QcXnA%2bFPhMFoDaP3HgtuQ&TARGET=$SM$HTTP%3a%2f%2fhome%2ebt%2ecom%2fss%2fSatellite%2fsecure%2floginforward%3fsite%3dbtcom%26redirectURL%3dhttps%3a%2f%2fwww%2ebt%2ecom%2fappsconsumeraccount%2fsecure%2fenhancedMyBT%2edo%3fsiteArea%3dcon%2emya&s_cid=con_email_SKCI_Bill_Ready_viewbill_WBDDloginbutton BT ID: jimcrice007@gmail.com Password: Long47Worth Account Number: GB 12705820 ---------------- MH Security Gates - 07430 525 930 Your exclusive dwelling button calls 01252 261 795 with no cascading facilities because of your group setup in Voipfone The circuit number [nnn] for the MH Gates is: 001 From your mobile 07594 340509 you can call 07430 525 930 and the gates will swing open MH Foyer Door - 07430 527 654 The circuit number [nnn] for the MH Foyer is: 001 Your exclusive dwelling button calls 01252 261 795 with no cascading facilities because of your group setup in Voipfone ---------------- Should you ever decide to have your own domain name, then access codes and configuration information would be shown below. ---------------- TSOHOST - 020 7855 2055 - Email Accounts Details URL: :2083 Userid: Password: Web Page Displayed: https://www.surreycc.gov.uk/culture-and-leisure/history-centre/marvels/moor-park-farnham Hosting Fee: Purchase Date: Next Due Date: Billing Cycle: Annually Recurring Amount: Domain Fees First Payment Amount: Registration Date: Recurring Amount: Next Due Date: Total due each year: ------------- TSOHOST - 020 7855 2055 - FTP [Used in FileZilla] URL: Userid: internal@ Password: ------------- Summary of financial commitments with VAT added: FTTP Broadband from Cloudscape: £43.80 pm Service Speed: 220/30 Mbps VoiIP Service from Voipfone: £9.60 pm 01252 261 795 No Call Plan Probable Call Spend: £1.50 pm With calls to 01/02/03 numbers at 1.2 ppm Occasional Call Deposit: £10.00 Last made: 12 MAY 2022 by BACS --------- £54.90 Deposit ignored [Shown as Probable Call Spend] ------------- Checking your setup represents value for money. Costings for the FTTC service as seen on the BT Bill rendered 4 May 2022 were: £52.80 Had FTTP not come on stream, the next bill would have seen the loss of a £7 pm discount + a 9.1% rise So the June bill would have been: £71.76 with another price rise of 14% next March Cloudscape do not have a fixed annual date for price rises. With BTs FTTP service, there is the choice of these options, each with a 24 month contract. BT would have forced you to move your landline number over to Digital Voice immediately rather than in 2025 (or slightly beyound), assuming you wanted to retain that facility. 150Mbps £35.99/month No Voice Service As advertised on TV. This is an entry level service for FTTP 500Mbps £45.99/month No Voice Service 910Mbps £55.99/month No Voice Service 150Mbps £40.99/month With Voice Service 500Mbps £50.99/month With Voice Service 910Mbps £60.99/month With Voice Service There are three “Call Pans” to choose from (Not sure if VAT should be added to these prices): 1. Pay As You Go where the call charge is 22.84p per minute (Not sure if there is a connection charge) No free calls between subscribers on the same platform 2. 700 Minutes for 01/02/03/07/0845 and 0870 numbers for an extra £7.50 a month 3. Unlimited Minutes for 01/02/03/07/0845 and 0870 numbers for an extra £16 a month The combination selected could be above or below the £54.90 monthly cost for the Cloudscape/Voipfone combination recommended but in every case it would be devoid of features from Voipfone as standard. Home networks are normally unable to make good use of speeds above 300 Mbps, especially over WiFi. Therefore the most likely choice a BT subscriber would take is 150 Mbps with voice at £40.99/month plus another £7.50 for the 700 minutes call plan. That totals £48.50 but is a much lower specification from that recommended. ------------- System Wide Short Codes on the Voipfone Platform 112 Emergency Services 999 Emergency Services 101 Police Non-Emergency Number 111 NHS Mon-Emergency Number 105 Power Cut Information Line 116 000 Missing children helpline 116 111 NSPCC ChildLine 116 123 Samaritans 119 COVID-19 Help Line 159 Not yet supported – See https://stopscamsuk.org.uk/159 Safely connect directly to your bank, utility provider or credit card company 888 Not yet supported – Unclear how this personal safety feature will be implemented 123 Gives Day, Date and Time (Time info not working at present) 141 Withhold your number (If you must – Not Recommended) 1470 Un-withhold your number 150 Voipfone Customer Services (Account number and password required) 152 Echo test. Shows how good your connection to Voipfone is 154 A recording of call credit left to use before top-up is necessary 155 Confirms that you have set up your phone correctly 166 Voipfone Anti-Sales call tool (Subject to an extra monthly fee) 1471 Plays back the last incoming number (Call barring service available at extra cost) 1571 Voicemail for the extension you are using (Not Used) 1572 Voicemail for the Master Account (Effectively Group 0) (Not Used) 1573 Voicemail for Group messages (Only Group 1 is in use) 118 707 Connects to BT's Directory Enquiry services (Very expensive to use) 1995 Music on Hold - What's playing now? Unknown short code for DND for phones connected to the router. This page will be updated when known. Desktop IP phones usually have a DND button which you will find you will use a lot **1571ext - Direct Voicemail - Connect to the Voicemail of an Extension without having to call the extension and wait for it to ring out. Useful if you answer a call, and would like to transfer the caller directly to another user’s voicemail service, so you don't have to take a message and pass it on. e.g., **1571203 would connect to Extension 203 Voicemail directly to leave a message In-Call Feature Codes - Some not operational yet ## Used to transfer a call if your telephone doesn't have a transfer button #0 Starts and stops call recording (charged at 2.5p pm). Log into your account to listen to any messages left. #1 Places call on hold. Use # to cancel. (This is NOT the same as DND)